Amir Kamal
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Date of Birth: |
24th May 1978 |
Marital Status: |
Single |
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Health: |
Good |
Nationality: |
British |
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A highly motivated, results focused, Senior .Net Developer with 2 years experience building .net applications used in call centre and retail environments. Experienced in taking projects through the full life-cycle from requirements gathering to UAT to deployment and maintenance, and comfortable dealing with clients, I am a fast learner and able to get quickly up to speed with new technologies or in new environments.
Languages |
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Technologies |
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C# |
2 years |
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Microsoft.Net v1.1 |
2 years |
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VB.Net |
2 years |
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Microsoft.Net v2.0 |
18 months |
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T/SQL |
4 years |
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ASP.Net |
2 years |
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HTML/CSS |
10 years |
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ADO.Net |
2 years |
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Javascript/ECMAScript |
10 years |
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SQL Server 2k/2k5 |
4 years |
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PHP |
6 months |
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SOAP Web Services |
6 months |
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Tools |
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Concepts |
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Visual Studio 2k3/2k5 |
2 years |
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Globalisation/Localisation |
18 months |
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SourceGear SourceVault |
2 years |
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Object Oriented Design |
18 months |
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FogBugz Bug Tracking |
2 years |
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n-Tier Design |
18 months |
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Nunit |
18 months |
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Design Patterns |
6 months |
§ Automated generation of scheduled job tickets, simplifying user involvement and saving the business four man days a month
§ Obtained a 300% performance improvement in a SQL database running a call centre system by reworking indexes, reporting queries and triggers
§ Implemented a system enabling clients to interact with business workflow to a very tight deadline after an outsourced project failed to deliver, enabling the company to meet client commitments.
A group of several companies providing maintenance management services to a number of retail chains including John Lewis Partnership , Waitrose, Tesco UK, Tesco Hungary and Auchan France.
§ Re-developed in store touch screen application, improving user experience, adding functionality, and ensuring cross-browser support
- Responsible for all aspects, from requirements gathering to UAT to maintenance and updates
- Introduced Object Oriented, n-Tier Design to improve maintainability
- Used ATLAS AJAX to improve performance and provide more friendly and responsive UI
- Improved Globalisation allowing extensible, per client, per language customisation via a SQL database
- Built using ASP.Net 2.0, C#, T/SQL, Javascript, XHTML, CSS
- Deployed to John Lewis Partnership, Auchan France
§ Developed a job logging system to for a call centre on a client site in France
- Responsible for all aspects, from requirements gathering to UAT to maintenance and update
- Included support for both English and French Language users
- Built using ASP.Net 1.1, C#, T/SQL, Javascript, HTML, CSS, Object Oriented Design
- Deployed to Auchan France
§ Developed a system enabling field engineers to receive and update job via Blackberry PDAs
- Responsible for all aspects, from requirements gathering to UAT to maintenance and update
- Worked within the limitations of the Blackberry browser while still providing an easy to use interface
- Built using ASP.Net 1.1, VB.Net, T/SQL, HTML 4.1
- Deployed to Tesco Express
§ Developed several other small applications
§ Played a role in identifying ways to improve business efficiency and customer service
§ Acted as the initial point of contact with the business for new requirements
§ Oversaw a three person development team of varying experience
§ Responsible for making the final call on technical decisions.
§ Involved in recruitment of additional development staff
§ Developed touch screen front end to existing call centre database (SQL 2000) enabling external clients to interact with workflow and purchasing
- Responsible for all aspects from requirements gathering to UAT to maintenance and updates
- Delivered initial release to client less than eight weeks after project start
- Included support for both English and French Language users
- Utilised ASP.Net 1.1, VB.Net, T/SQL, XML, Javascript, HTML, CSS
- Initially developed for John Lewis Partnership, later also deployed to Waitrose and Auchan France
§ Setup source control and bug tracking systems
§ Instigated QA and release procedures
§ Responsible for mentoring and day-today management of a 7 person support team
§ Designed and implemented WAN links between three remote sites
§ Designed and implemented Citrix Metaframe Thin Client Call Centre Environment
§ Installed and configured Blackberry Enterprise Server
§ SQL 2000 DBA duties
§ Deployed and customised of PHP Helpdesk system and departmental intranet
§ Responsible for support of VIP users and resolving issues referred from 2nd line team
§ Active Directory and Linux integration and administration
§ Involved in planning and deployment of Call Centre in a Box for Tesco Hungary
§ Involved in project to relocate the main server room
§ Solely responsible for all on-site IT requirements
§ Planned and deployed centralised File Storage, Anti-Virus and backups
§ Implemented disaster recovery plan.
§ Developed company web site
§ Automated user creation/deletion process
§ Administered and troubleshot of Active Directory, NT Domain and Exchange problems
§ Provided desktop application support to 14,000 across 100 sites
§ Maintained departmental intranet site
§ Provided 1st/2nd line support 400 users across 20+ sites
§ LLB Law
§ 3 A Levels: Economics (A), Maths (D), History (D)
§ 9 GCSEs: Including Maths (A), Science (A/A), Geography (A), English Literature (A)
§ DVE: Business Studies (Distinction)
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Music |
Film |
Socialising with friends |
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Motorsport |
Car Tuning |
Reading |